Cancellation and No-Show Policy
Due to an unfortunate increase in last minute cancellations and no-show appointments, we are putting a new cancellation policy in effect September 9th, 2019. We thank you for your understanding in this matter.
NO SHOW AND CANCELLATION APPOINTMENTS:
There will be a $50.00 charge per hour of missed/cancelled appointment.
We require all cancellations to be made at least 48 hours before your scheduled appointment. This allows our team to fill the open appointments that have been missed or cancelled.
We ask that a parent accompany any minor having services done in the salon to ensure that both the minor and the parents are satisfied with the outcome and price of the service.
Services: We will adjust any service you receive within two weeks of original visit with the original stylist.
Products: We will exchange any hair or skin product within 2 weeks of purchase date for studio credit only.
Gift Cards: No refunds will be given for gift card purchases.