Policies

Your visit with us should be one of relaxation and comfort. Studio Seven would like your experience to be one free of worry and stress. We know that many of our clients have questions they’d like to ask before coming into the salon so we’ve provided answers to the most frequently asked questions below.

FREQUENTLY ASKED QUESTIONS

What is your cancellation policy?2021-06-08T12:48:41-04:00

What is your cancellation policy?

We require all cancellations to be made at least 24 hours in advance. This allows our team to fill the open reservations that have been missed or cancelled. We do require a credit/debit card on file to reserve any service. Cancellations MUST be made 24 hours prior to the reserved service time. Late cancellations will result in a 50% fee of the services that were cancelled. No-Show reservations will result in a 100% fee of the services that were missed.

What are the salon’s hours?2021-06-08T12:53:55-04:00

What are the salon’s hours?

Sunday – Closed
Monday – 12pm-8pm
Tuesday – 9am-8pm
Wednesday – 9am-8pm
Thursday – 9am-8pm
Friday and Saturday – 9am-4pm

What types of payments do you accept?2018-04-10T14:11:33-04:00

What types of payments do you accept?

Studio Seven gladly accepts Visa, MasterCard, Discover, American Express, personal checks, cash and Studio Seven gift cards. Gratuity cannot be added on to a credit card or debit card. We can, however, accept checks with gratuity added.

Why do your prices vary from stylist to stylist?2017-02-16T11:17:12-05:00

Why do your prices vary from stylist to stylist?

We now have a level system in our salon. Prices are set accordingly to the demand on the stylist’s time. While prices vary accordingly, every stylist is constantly improving through ongoing education. That’s just what we do. Whatever level you seek, you’ll enjoy it!

How far in advance should I make my appointment?2017-02-16T11:18:31-05:00

How far in advance should I make my appointment?

Due to demand of request for our service providers, it is best to schedule your appointment as early as possible, especially around major holidays. If you can schedule your next appointment (or two) during each visit you make to the salon, you will be more likely to receive the date and time that is most convenient for you.

Are you hiring?2017-02-16T11:18:22-05:00

Are you hiring?

We are always looking for new talent! If you have passion and love creating art behind the chair, then Studio Seven may be the place for you. Simply click here, and bring in the application so we can meet you.

OUR POLICIES

No-Show/Cancellation Policy

We require all cancellations to be made at least 24 hours in advance. This allows our team to fill the open reservations that have been missed or cancelled. We do require a credit/debit card on file to reserve any service. Cancellations MUST be made 24 hours prior to the reserved service time. Late cancellations will result in a 50% fee of the services that were cancelled. No-Show reservations will result in a 100% fee of the services that were missed.

Minor Policy

We ask that a parent accompany any minor having services done in the salon to ensure that both the minor and the parents are satisfied with the outcome and price of the service.

Refund Policy

Services: We will adjust any service you receive within two weeks of original visit with the original stylist.

Products: We will exchange any hair or skin product within 2 weeks of purchase date for studio credit only.

Gift Cards: No refunds will be given for gift card purchases.

Check In Policy:

New clients should arrive ten minutes prior to their scheduled appointment
As a courtesy to the client following, please try to be prompt for your appointment. If you are 15 minutes late we will be happy to reschedule you or offer a shorter service
If you are receiving a special occasion service, remember to wear a button-up blouse to make changing easier
To assure availability for your preferred appointment time, we recommend that you schedule your next visit prior to leaving the salon
We strive to create relaxing and enjoyable experience for all clients. We request that children be brought in for their appointments only
Please let us know how we can better serve you!